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FAQ

How long is shipping?

Order Processing & Shipping.

  • Processing Time: 2-3 business days.
  • Delivery Time: 6-10 business days after shipping.
  • Weekend/Holiday Orders: Processed next business day.
  • Custom Orders: Allow 15-20 extra days.
  • US Shipping Cost: $7.50 flat rate; free for orders over $150.
  • US Ground Shipping: 6-10 business days.
  • International Shipping: Additional fees based on destination country's taxes and tariffs.

Do you offer refunds?

We offer hassle-free returns within 30 days of purchase. Contact us at go2butterflyalley@gmail.com for returns. Final sale on select items. Exchanges and refunds available.

How can I get in touch?

You can email our team at go2butterflyalley@gmail.com

or

Use our live chat option on our site.